Remote Access Service

Allow Beak to Remotely solve your problems without you having to contact your IT engineer and follow their instructions to fix your problems. See a decrease in downtime and an increase in efficiency.

Remote Assist Service allows support technicians to remotely access and control a user’s desktop, laptop, workstations. This capability enables technicians to troubleshoot issues, configure settings, and perform tasks as if they were physically present at the user’s location.

  • Gain your client’s computer screen access. you will have access to the user’s computer’s actual screen, allowing us to navigate and resolve problems.
  • Gain backstage access and automatically utilize your client’s PowerShell, Command prompt and file explorer to autonomously solve all issues.
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